Refund policy

Refund Policy

Thank you for shopping with RcSeller. We value your satisfaction and aim to deliver high-quality products. Please read our refund policy carefully.

Eligibility for Refunds

We offer refunds only under the following conditions:

• The item arrives broken or damaged due to shipping.

• The item has a defective screen or a manufacturer fault (e.g., display does not function, unresponsive controls).

To be eligible for a refund, you must:

• Contact us within 7 days of receiving your order.

• Provide photo or video evidence of the issue.

• Include your order number and a brief explanation.

Non-Refundable Situations

Refunds will not be issued for the following reasons:

• Change of mind or buyer’s remorse.

• Incorrect sizing or product selection.

• Damage caused by misuse or unauthorized repairs.

Shipping Costs

Shipping fees are non-refundable unless the product is confirmed to be faulty or damaged upon arrival.

How to Request a Refund

To initiate a refund, please contact us at [your email address] with:

• Your order number

• Clear photos or videos showing the issue

• A short description of the problem

Once reviewed and approved, we will issue your refund to the original payment method.